Privacy Notice

This privacy notice sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this notice from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Data we may collect from you

Goldcrest Cleaning may collect and process the following data about you:

• If you contact us, we may keep a record of that correspondence. If you send us personal information which identifies you via email, we may keep your email and email address. We may also collect information that is available from your browser.
• Details of your visits to the Websites including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.
• Details of your access to our online resources or other materials.
• Providing CVs or other information about yourself for specific purposes.
• We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to either Goldcrest Cleaning or our advertisers/partners. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

How we use your data

Your data will only be used for the purposes indicated when you submit the data or as detailed under this privacy notice. We use personal information held about you in the following ways:

• to update and enhance our records
• to compile information relating to your use of our products and services and make recommendations about goods and services and other areas that may interest you
• to ensure the content from the Websites is presented in the most effective manner for you and your computer
• to carry out our obligations arising from any contracts entered into between you and us to provide you with the information, products and services that you request from us
• to provide you, or permit selected third parties to provide you, with information about Goldcrest Cleaning services which may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about additonal services that we provide similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we or permitted third parties will contact you by electronic means only if you have consented to this. You can opt-in/out of such notifications at any time after providing your information by contacting us on +44 1926 497010 or by email to info@goldcrestcleaning.com
• we may analyse your data to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information

Disclosure of your data

We will not transfer any of your data to any third parties without your permission or unless indicated in this privacy notice or agreed by you on a form on the Websites.

We may disclose your personal information to third parties without obtaining further consent from you including:

• to our business partners, suppliers and subcontractors for the performance of any contract we enter into with you
• where we outsource any of our business functions under which we collect or store your data, in which case we will ensure that any such service provider adheres to at least the same obligations of security with regard to your data as undertaken by us
• where we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms & Conditions and other agreements; or to protect our rights, property, or safety of our employees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We will never sell your data to third parties for the purposes of marketing.

Where we store your data

The data that we collect from you may be transferred to, and stored at a destination within the European Economic Area (‘EEA’). By submitting your personal data to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we wish to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and request your consent to these activities. If you wish to change your mailing preferences or opt-out of specific marketing communications sent from Goldcrest Cleaning Limited, you may notify us via our Contact us form. Alternatively you may contact us on +44 (0)1926 497010. It may take up to 21 days for the changes to come into effect. Please note that this will not alter your current email subscription preferences.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy notices and that we do not accept any responsibility or liability for these notices. Please check these before you submit any personal data to these websites.

Access to information

The GDPR Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee (as amended from time to time) to meet our costs in providing you with details of the information we hold about you.

If you would like to request a copy of your personal data under the Act or have any other related queries, please email info@goldcrestcleaning.com

Accuracy

We will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. You can update your personal data by emailing us at info@goldcrestcleaning.com or by calling us on +44 (0)1926 497010. Please note that it may take up to 21 days for the changes to come into effect.

Cookies

Social Network Sharing

We encourage users to share our content and/or like our on profile on the popular Social Media websites Facebook, Twitter, YouTube, Google+ and LinkedIn. In order to make ‘Social Sharing’ accessible, our website utilises widgets either provided directly from the Social Networks and/or via amalgamative widgets from third parties such as AddThis. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.

Analytical Tracking

Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page. Google also offer aGoogle Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.

Cookie Consent Check

As mentioned above, upon your first visit our website displays a banner at the top of the page alerting you about cookies being deployed by our website. In order for our website to remember your choice of opting-in, we store an anonymous cookie to remove the alert banner for 28 days. To prevent this cookie being stored, simply do not accept and close the alert. If you have already accepted the alert and you wish to remove the cookie, please clear your cookies within your browser settings.

WordPress

Our website, either in full or in part, is built on the popular open-source CMS framework – WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website’s content. If you do not wish to participate in commenting on our website, WordPress will not deploy any cookies onto your device. Cookies will only be created by WordPress if you actively register or comment via the clear forms on our website.

Enquiry Forms

Visitors can choose to contact us via enquiry form(s) on our website. In order to prevent spam enquiries, we protect our forms with a ‘CAPTCHA’ challenge to ensure the submission is from a living person, rather than a computer bot. This CAPTCHA challenge creates a cookie that is used only to check the input response from the user is correct. The CAPTCHA cookie does not store any other information from your enquiry.

Google Maps/Places

Our website may have our Google Maps/Places profile embedded within an iframe. Google Maps creates cookies that enable the functionality of their powerful mapping software. No personal information is stored or shared on the cookies deployed by Google Maps/Places

How to disable cookies

Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.

If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many anti-spyware programs that you can use to prevent this from happening. Learn more about anti-spyware software – http://en.wikipedia.org/wiki/Spyware. As mentioned earlier in this page you call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.

Changes to our privacy notice

Any changes we may make to our privacy notice in the future will be posted on this page. By continuing to use our Website you will be deemed to have accepted such changes.

Contact

Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to info@goldcrestcleaning.com

Goldcrest Cleaning Limited Privacy Notice
Last modified June 2018