ISO 9001 & 14001
ISO - International Organisation for Standardisation, is the internationally recognised benchmark for Quality Management Systems within business. With respect to ISO 9001 the standardisation covers everything from the way in which we invoice for our services, what standards we expect form our suppliers and most importantly how we deliver our services to our clients and support our staff.
ISO 14001 is the standardisation relating to environmental management and covers how we conduct our business with the environment being one of our key considerations.
ISO also forms an important part of our business continuity plans. It is there to assist us when dealing with issues within the office, to incidents on a client’s premises that require robust processes in place to ensure service consistency and delivery.
At Goldcrest we are committed to achieving both ISO 9001 and 14001 by the end of this year.